IDD Core Training

A range of training courses delivered by our industry experts to enhance your continuing professional development.

Assessing Customer Needs

This session looks at why it is important. A key role for any broker.

Complaints Handling

Examines regulatory requirements of complaints handling.

Business Ethics and Standards

Considering the importance of business ethics and standards.

Financial Competence

Provides and overview of financial principles relevant to insurance.

Claims Handling

This session considers the claims handling process.

The Insurance Market

An overview of the UK general insurance market.