IDD Core

Topic Training

A range of training courses delivered by our industry experts either face-to-face or online.

An overview of the UK general insurance market.

The Insurance Market

Examines regulatory requirements of complaints handling.

Complaints Handling

This session looks at why it is important. A key role for any broker.

Assessing Customer Needs

This session considers the importance of business ethics and standards.

Business Ethics and Standards

This session considers the claims handling process.

Claims Handling

Provides and overview of financial principles relevant to insurance.

Financial Competence